A concrete self-assessmentfor tourism SMEs.
The Accessible Tour Lab tool helps tour guides and guided-tour organisations assess, as objectively as possible, the accessibility of their cultural and tourism activities through a simple, practical tool, and gives them concrete next steps towards better accessibility.
Try the prototype: a guided conversation about one of your tours.
Start the self-assessment (BETA)The tool is currently available only in English for testing. We invite you to test the English version using your browser in English.
What will you find in this tool?
Communication & information
How clearly you describe your experience, share access information and answer accessibility questions before booking.
Booking & customer journey
How easily a person with a disability can plan, book and prepare for their visit or experience.
Physical access & mobility
Routes, transport, terrain and resting points — with reliable information about the different accessibility options.
Access for deaf and hard-of-hearing people
Signage, subtitles, written scripts and sign-language interpretation options.
Access for blind and partially sighted people
Audio description, tactile elements, guiding practices and readable printed materials.
Neurodivergent & cognitive access
Sensory planning, quiet moments, plain-language content and predictable structure.
Staff & guide practice
Confident, respectful welcome, built through hands-on practice.
Don't miss the project updates and events
The tool is now available for beta testing. Sign up for the Accessible Tours Lab newsletter for project updates, activities and upcoming events