Tourism that welcomesevery traveller.
Accessible Tour Lab gives Belgian tourism SMEs and non-profits, guides and destinations the tools, support and community they need to make accessibility an everyday practice.
A concrete model for inclusive tourism.
Accessible Tour Lab combines a self-assessment tool with personalised support for tour guides, museums and any tourism SME active in Belgium. Accessibility thus becomes a reality that small teams can implement easily and independently.
The project is developed by Destination in partnership with Once in Brussels, as part of the INSPIRES – Resilient Tourism programme.
Find out more about INSPIRESIN PRACTICE
A PRACTICAL TOOL
We are developing a practical, intuitive online self-assessment tool. Structured around 7 areas, it will make it possible to analyse each accessibility criterion clearly and methodically. In just a few minutes, users can assess their visitor experience, identify the strengths of their activity and spot areas for improvement. Quick and simple to use, this tool is a concrete first step towards better accessibility.
Discover
COACHING
We offer tour guides and providers of cultural and tourism activities active in Belgium the chance to improve their accessibility with personalised coaching and concrete steps to put into practice during your tours.
- Free participation in the pilot phase.
- End-to-end evaluation of an experience or excursion.
- Practical recommendations you can implement straight away.
- If you wish, your case study can feature in our published library.
A COMMUNITY
With Accessible Tour Lab, you join a community of tourism and cultural operators and gain access to training and accessibility tools all in one place. A single hub to share best practice and showcase your accessible activities.
Discover
Built with and for the people shaping tourism.
MUSEUMS AND TOURIST ATTRACTIONS
Organisations offering guided tours who want to become more inclusive.
TOUR GUIDES AND GUIDING NON-PROFITS
Independent or employed guides and organisations offering guided tours who are looking for practical tools to welcome visitors with disabilities.
TOURIST OFFICES AND VISITOR CENTRES
Destination management organisations who want to raise the level of accessibility of services in their area.
Organisations of people with disabilities
Associations who want tourism experiences to be designed with — not for — people with disabilities.
Local and ethical businesses
Cafés, shops and cultural venues who want to be part of accessible tourism itineraries.
Partners & funders
Public institutions and networks committed to a more resilient and inclusive tourism sector in Belgium.
ACCESSIBLE TOURISM IS BETTER TOURISM.
1 in 4 people in Europe lives with a disability or a long-term condition, and many travel with family or friends. When the tourism and cultural world optimises accessibility, it opens up to a vast, loyal audience and improves the experience of older travellers, families, neurodivergent visitors, and indeed all travellers.
Europeans live with a disability or a long-term condition.
Annual spending power of the accessible tourism market in Europe.
Of travellers with disabilities return to destinations that welcome them well.
Extra cost when accessibility is designed in from the start.
Help shape accessible tourism in Belgium.
Whether you run an SME, guide tours, represent a destination organisation or work with communities of people with disabilities — we'd love to talk to you.