Accessibility statement
Reference standard
We aim for compliance with the Web Content Accessibility Guidelines (WCAG) 2.2, level AA. This standard also underpins the European Web Accessibility Directive and the European Accessibility Act.
Our accessibility goals
- Readable contrast and controls that are easy to identify.
- Keyboard navigation with visible focus and direct access to the main content.
- Structured headings, appropriate alternative text and clearly labelled forms.
- Controllable animations and respect for reduced-motion preferences.
- The site is available in French, English and Dutch (Flemish), with French as the default language.
Known limitations
- The assessment PDF contains text but is not tagged to expose its structure to screen readers. The assessment journey is currently available in English only.
- Video controls are translated into French, English and Dutch. Playback and reduced-motion behaviour still require verification because the video did not load during the initial evaluation.
- The newsletter sign-up form is hosted by Mailchimp: confirmation opens in a new tab, on a page whose accessibility we do not fully control.
- Our partners' websites, accessible via our external links, fall under their own accessibility statement.
- The accessibility of external services, including Typeform surveys, has not been verified as part of a documented audit of this site.
Assessment method
On 21 October 2026, a documented evaluation combined automated checks using axe-core 4.10.3 (WCAG A and AA rules through 2.2) on seven public pages in each of the three languages, on desktop (1280 × 1800) and mobile (390 × 844), on both the published site and its preview: 84 checks in total. Manual Chromium checks covered keyboard navigation, the mobile menu, newsletter validation and layout at 320 pixels wide. A real assessment journey was tested with fictional data through phase one, saving and removing a recommendation, finishing early and downloading the PDF. Results are retained. Failures were found, so the site does not currently meet all WCAG 2.2 AA requirements. This evaluation is not exhaustive: screen readers, all ten phases, every success criterion and external services still require verification. On 23 October 2026, the identified contrast defects, 320-pixel overflow, cookie-banner focus obstruction and control labels were repaired in the preview. All 42 preview automated scans returned no A/AA violations; keyboard and report-error checks were repeated. The 42 published-site scans still show the earlier defects: these repairs have not been published. These results do not establish full conformance.
Report an issue
Are you facing a barrier on this site? Let us know: your feedback directly helps us improve it. We commit to responding within 10 working days.
Contact usStatement last updated on 23 October 2026.
This is a translation for convenience only. In the event of any discrepancy, the French version of this statement is the legally binding one.
